1. Holder and general conditions of contract

These General Conditions of Contract - now referred to as GCC -, regulate the conditions of purchase of the different products offered on our website: www.madridgadgetstore.com, owned by BLUEFALCONX ADVENTURES, S.L. (now MADRID GADGET STORE), Spanish company, with NIF B87975033, and located at C/ Guadiana 40, Pol. Ind. La Raya, 28816 Camarma de Esteruelas, Madrid - Spain.

Users who make purchases on www.madridgadgetstore.com fully accept these GCC and will be bound by these, as if they were written at the time of purchase / contract.

Reading and acceptance of the GCC will be a prerequisite, prior to the purchase of any product through www.madridgadgetstore.com

MADRID GADGET STORE reserves the right to modify the GCC at any time and without prior notice. The GCC will always be accessible from the website, so that the user can consult or print them at any time.

The prices and conditions of sale are purely informative and can be modified in response to market fluctuations. However, the completion of the order by filling in the purchase form implies compliance with the price offered and the general conditions of sale in force at that particular moment. Once the order is formalized, the purchase will be understood as full right, with all the legal guarantees that protect the acquiring consumer and, from that moment, the prices and conditions will be contractual and can not be modified without the express agreement of both contracting parties. . Castilian will be the language used to formalize the contract. The electronic document in which the contract is formalized will be archived and the user will have access to it in his client area.

2. Shipments

The shipments made through Correos as regular delivery delivery times range from 2 to 7 working days for the Peninsula and 3 to 9 working days to the Balearic Islands, Canary Islands, Ceuta and Melilla.

The shipments made through Correos as a certified shipment, the delivery times range from 2 to 3 working days for the Peninsula and from 2 to 4 working days to the Balearic Islands, Canary Islands, Ceuta and Melilla.

  • Delivery times will depend on the availability of each product, which is indicated in each and every one of the products offered. In the orders that include several articles a single shipment will be made and the delivery time will correspond to the item whose delivery time is longer.
  • The client will have 72 hours to check the integrity of all the components of the order and to verify that everything that is included in the included products is included. After these 72 hours, the shipment will be considered accepted and no claims will be accepted for malfunctions or faults with the shipment.
  • An order will be considered delivered when the delivery receipt is signed by the customer. It is in the next 24 hours when the client must verify the products upon receipt and expose all objections that may exist.
  • In case of receiving a product damaged by transport, it is advisable to contact us within the first 24 hours to be able to claim the incident from the transport company. In the same way it is convenient to leave a record to the transport company:

Seur: 902 101 010

3. Returns

You have 30 days to return a product since you receive it at your home. To do this, log on to www.madridgadgetstore.com with your user data, enter the customer area in the "Order History" section, display the corresponding order and inform us by email to customer@madridgadgetstore.com of the product / s you want to return.

Once we receive the product (s), we will refund your money according to the payment method you have used:

  • If you paid with a credit card, the payment will be made in your account within 48 to 72 hours.
  • If you paid by Paypal, the payment will be made in your Paypal account.
  • If the payment was made by Bank Transfer, we will ask you for an account number to make the payment. Keep in mind that it can take up to 48 working hours until it is reflected in your bank account. You will only be responsible for the decrease in the value of the goods resulting from a manipulation of them other than that necessary to establish their nature, their characteristics or their operation.

4. Price, payment method and discount codes

Once the form data has been completed, the User must proceed to pay for the order through the means of payment specified on the Website. After the payment is made, the User will receive an e-mail confirming the order, which will include a summary of the items purchased, the mode of shipment requested and the destination address. If at the time of payment there is an incident that prevents payment, the user will receive an automatic payment error message and your order will not be processed until the payment process is completed successfully. The prices of the services are expressed in Euros (€), including taxes and management and shipping costs, the amount of which will be indicated at the time of the final confirmation of each order. MADRID GADGET STORE may periodically offer discount codes to its Users. These discounts can only be applied according to the instructions specified by MADRID GADGET STORE with respect to each code, and in any case, Users may only use a single code per order. The discount codes provided by MADRID GADGET STORE will apply to all products, with the exception of Playseat products, 3D Printers, Bubble Envelopes, FPV Drones, Commercial Drones (DJI) and their accessories.

5. Conditions Returns

No returns of the following products will be accepted, as established by Royal Legislative Decree 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws. :

  1. The provision of services, once the service has been completely executed, when the execution has begun, with the prior express consent of the consumer and user and with the acknowledgment on his part that he is aware that, once the contract has been Completely executed by the employer, he will have lost his right of withdrawal.
  2. The supply of goods or the provision of services whose price depends on fluctuations in the financial market that the employer can not control and which may occur during the withdrawal period.
  3. The supply of goods made according to the specifications of the consumer and user or clearly personalized, such as computers configured on demand.
  4. The supply of goods that may deteriorate or expire quickly.
  5. The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery (eg products and kitchen robots and the like).
  6. The supply of goods that after their delivery and taking into account their nature have been mixed indissociably with other goods.
  7. The supply of sealed audio or video recordings or of sealed computer programs that have been unsealed by the consumer and user after delivery.
  8. The supply of digital content that is not provided in a material medium when the execution has begun with the prior express consent of the consumer and user with the knowledge that they lose their right of withdrawal.
  • All merchandise must be returned in its original packaging and conditions, in perfect condition and protected, avoiding stickers, seals or adhesive tapes directly on the surface or packaging of the item. Otherwise MADRID GADGET STORE reserves the right to refuse the return.
  • Once you have contacted MADRID GADGET STORE, you will receive the instructions so that you can send it to our facilities in your email. You must send the goods without any delay, within a maximum period of 30 days after you inform us of your desire to exercise the right. 
  • The transportation costs originated by the return will be at your expense. You are free to choose and look for the agency that best suits your needs or offer you the most competitive rates.

Once the merchandise has been received and proven to be in perfect condition, the refund of the amount will be processed. We will refund the payment received, including the delivery cost with the exception of the additional expenses resulting from the choice by you of a different mode of delivery to the less expensive mode of ordinary delivery that we offer. We will make the payment within a maximum period of 30 calendar days from when you exercise your right of withdrawal. Until we have received the goods we can retain the refund.

6. Guarantees

All the information related to guarantees of the products can be found in the guarantees section.

7. Cancellation of Orders

Those cancellations of orders that involve a return to the customer and that are by bank transfer will have a maximum period of 30 days for administrative procedures, although we try that the term does not exceed 7 days.