TRACK YOUR MADRID GADGET STORE ORDER


We will send your order with Correos or Zeleris (courier company).


Zeleris


We will send you an email with your tracking once it has been prepared your order and it has left our warehouse. Upon receipt tracking, you'll enter the page tracking Zeleris:
https://www.zeleris.com/seguimiento_envio.aspx
If your tracking does not work do not worry, keep in mind that Zeleris takes a few hours to introduce it in the system and sends only on weekdays. Please try again to try later.
If you perform a return to a different to the email address provided. Sorry, but we are not responsible for their error.
If your order goes through some customs we are not responsible for additional expenses that this entails.


MADRID GADGET STORE SHIPPING

Península2-4 (días laborables) 7€
Baleares2-4 (días laborables)7€
Canarias  2-4 (días laborables)10€
Italia       5-7 (días laborables)9€
Alemania 5-7 (días laborables)9€
UK5-7 (días laborables)9€
Grecia     5-7 (días laborables)9€
Portugal   2-4 (días laborables)5€



PAYMENT OPTIONS

  • Credit cards: Visa, MasterCard, American Express
  • Debit cards: Visa, MasterCard, American Express
  • PayPal
  • MADRID GADGET STORE gift cards.

CONTACT MADRID GADGET STORE FOR SERVICE


Please contact us via email (info@madridgadgetstore.com).


MAKE CHANGES TO YOUR ORDER


To modify or make changes to an order please contact us by email (customer@madridgadgetstore.com) as soon as possible after completing an order.

CANCEL YOUR MADRID GADGET STORE ORDER


You can cancel an order only if it has not been send, contact us via email (customer@madridgadgetstore.com).


HOW REFUNDS ARE PROCESSED


Refunds will be issued to the original method of payment. Refunds will include only product and tax amount.


WHEN TO CONTACT PAYPAL WITH A QUESTION


Contact us if your question pertains to merchandise inquiries, shipping time frames, order status or returns/exchanges. Contact PayPal if your question is about PayPal.com, opening a PayPal account, PayPal.com password reset or retrieval, PayPal funding options, denied or failed PayPal payments, transaction status or any other payment related question regarding your PayPal account. MADRID GADGET STORE does not have access to your PayPal account.


PROBLEM WITH MY MADRID GADGET STORE ORDER

MADRID GADGET STORE want to know if there's a problem with your order or product. If you receive the wrong item, the wrong order or duplicate orders or if you don't receive your order in the expected timeframe, please contact us via email (customer@madridgadgetstore.com).

1. If your order goes through customs, we will not be responsible for any additional expenses this may entail.
2. If you make a return to an address other than the one provided by email, we will not be responsible for any loss.

ERROR TRACKING YOUR SHIPMENT

We will occasionally send your order before the carrier is able to provide information on their website. If you tried checking your tracking number and received a message saying they were unable to track your shipment, please wait a short period of time (a few hours) and try again.

MADRID GADGET STORE SPONSORSHIP

MADRID GADGET STORE proactively seeks athletes to endorse the brand. Unsolicited MADRID GADGET STORE sponsorship requests are not accepted.